NovaMane Studio – Privacy Policy

Welcome to NovaMane Studio (novamanestudio.com). We respect your privacy and are deeply committed to protecting the personal data of our visitors and customers. This Privacy Policy outlines how your personal information is collected, utilized, secured, and shared when you visit or make a purchase from our store.

1. Personal Information We Collect

When you interact with our website, we collect two primary types of data to handle fulfillment and security:

  • Device Information (Automated): When you browse our site, we automatically collect details about your device, including your web browser type, IP address, time zone, and data from specific cookies installed on your device. We use tracking tools such as cookies, log files, and web beacons to monitor site performance, mitigate fraud, and prevent automated security risks.

  • Order Information (Fulfillment): When you make a purchase or attempt to make a purchase through our store, we collect explicit details required to fulfill your request. This includes your full name, billing address, shipping address, email address, phone number, and payment details (including credit card structures processed securely by our payment gateway).

2. How We Use Your Personal Information

We utilize the collected information strictly to manage your customer experience:

  • To process, charge, and fulfill orders placed through our checkout (including verifying payment authenticity, coordinating carrier tracking, and providing transaction invoices).

  • To communicate with you regarding order logistics or customer care issues.

  • To screen transactions for potential risk, unauthorized activities, or malicious fraud.

  • To optimize and improve our store design, site performance, and marketing transparency based on aggregated analytics.

3. Sharing Your Personal Information

We never sell, rent, or trade your personal data to third parties. We share your personal information exclusively with trusted third-party service providers who are critical to operating our storefront and processing transactions:

  • Payment Gateways: Your transaction details are securely shared with our primary payment processing networks (such as Stripe) to safely authorize charges. Your complete credit card number is encrypted directly through industry-standard secure socket layers (SSL) and is never stored on our local servers.

  • Logistics & Delivery: Your name and physical shipping address are shared directly with our logistics partners to ensure proper delivery of your package.

  • Compliance & Legal Obligations: Finally, we may share your personal information if explicitly required to comply with applicable laws and regulations, to respond to a lawful subpoena or search warrant, or to otherwise legally protect our operational rights.

4. Your Privacy Rights (GDPR & CCPA)

Depending on your geographical location, you hold explicit consumer privacy rights regarding your personal data:

  • Access and Correction: You have the right to request a digital copy of the personal information we hold about you, or ask that your personal data be corrected, updated, or modified.

  • The Right to Erasure (“Right to be Forgotten”): You have the right to request that we completely purge your personal information from our databases, provided the data is no longer necessary for mandatory financial records, tax tracking, or active transaction fulfillment.

  • To exercise any of these privacy rights, please reach out to us at our dedicated privacy email listed below.

5. Data Retention Protocols

When you place an order through NovaMane Studio, we maintain your transaction and Order Information securely within our database architecture for internal record-keeping, tracking metrics, and mandatory tax compliance purposes, unless and until you explicitly request that we delete this information.

6. Updates and Changes

We may update this Privacy Policy periodically to accurately reflect shifts in our data handling rules, or for alternative operational, corporate, legal, or regulatory compliance reasons.

7. Contact Us

For more details regarding our privacy practices, data security systems, or if you wish to file a data inquiry, please contact our administrative channels:

  • Support Email: support@novamanestudio.com

  • Registered Address: 30 N Gould St Ste N, Sheridan, WY 82801 US